400 Manley St, West Bridgewater, MA 02379, USA
Not resolved
Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality

I ordered a Gabor Paradox wig I had tried on at a local store...name and number of the wigs were identical. PY price was good so I ordered it from them plus a lot of other things.

When we received the wig it was not close to what I had tried on at the local store. It looked like it had been trimmed and choppy in the front and sides. I contacted with the information about it not being close to one I had tried on. I sent it back and after several weeks I had not heard from them.

I emailed and was told it was not in Pristine Condition....which is was sent back exactly how I received it. It took over a month and numerous emails later for them to return it to me.

HORRIBLE HORRIBLE customer service. Will never order from them again and will make sure everyone I know to avoid them.

Product or Service Mentioned: Wig.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $130.

I didn't like: Horrible return policy for a defective product.

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